When I start my feed cycle it only turns things off for a couple of seconds, then everything turns back on; why?
The below description ONLY applies to firmware versions earlier than 3.40
The AC menu contains 3 buttons, SELECT, UP and DOWN. Neptune has assigned 'quick' operations to these keys as follows:
SELECT - Exists the RUN (or STATUS) menu and places the operator into menu
navigation. The SELECT also acts like the ENTER key to select or activate
the menu
UP - Scrolls through the various status screens going from icon view to AC
status, to PX1000 status (if connected)
DOWN - Activates a FEED cycle
The issue is lack of keys which results in user error when activating feed cycles. In every operation from the menu the user must hit SELECT in order to activate the operation; FEED is DIFFERENT. When FEED is active the SELECT button cancels the feed operation and this is what causes operator pain when selecting feed cycles. The user expects to need to hit select to begin the feed cycle but what they are actually doing is cancelling the feed cycle immediately.
The correct method to activate a feed cycle is:
1) Press the DOWN button, feed cycle A is displayed and if that is the cycle
you want to active do nothing more and the feed cycle will begin within a few
seconds
2) If you wish to activate an alternate feed cycle press UP/DOWN until the
correct feed cycle (A, B, C or D) is displayed and do nothing more, again the
feed cycle will begin within a few seconds.
Pressing the SELECT button at any time will cancel the feed cycle.